Our dedicated customer support team is committed to providing you with the best possible assistance. We strive to respond to all emails within 24 - 48 hours, although response times may vary depending on the volume of inquiries. Rest assured, we will make every effort to address your concerns as quickly as possible.When contacting us via email, please provide us with detailed information about your query or issue. The more specific you are, the better equipped we will be to assist you effectively. If your query relates to a specific order or account, kindly include relevant details such as order numbers, usernames, or any other relevant information that can help us locate your records quickly. Our working business days are from Monday to Friday (excluding weekends and holidays) from 7:00 am - 4:00 pm