FAQ's

1. What sizes do you offer?
We offer a wide range of sizes to cater to different body types. Our lingerie and accessories are available in sizes ranging from XS to XXXL. Please refer to the size chart provided on each product page or under the info menu for accurate measurements and guidance.

2. How do I determine my correct size?
To find the right size for you, we recommend measuring yourself using a soft measuring tape and referring to our size chart. You can find the size chart on each product page or under the info menu. If you're unsure about your size, feel free to contact our customer support team, and they will be happy to assist you.

3. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not satisfied with your lingerie or accessory, you can return it within 30 days of receiving it. The item must be unworn, in its original packaging, and with all tags attached. Please refer to our Returns and Exchanges page for detailed information on how to initiate a return.

4. How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen. Generally, domestic orders are delivered within 3-7 business days upon the shipped date, while international orders may take 7-14 business days upon the shipped date (although currently we do not offer international orders). Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control.

5. Is my personal information safe with you?
We take your privacy and security seriously. Rest assured that any personal information you provide during the checkout process is encrypted and protected. We do not sell or share your information with third parties without your consent. For more details, please review our Privacy Policy.

6. Can I cancel or modify my order after it has been placed?
Once an order has been placed, it enters our processing system and cannot be canceled or modified. We strive to process orders as quickly as possible to ensure prompt delivery. If you have any concerns or need assistance, please contact our customer support team, and they will do their best to help you.

7. Do you offer gift wrapping services?
No, sorry we currently do not offer gift wrapping services but may look into providing the services in the near future.

8. How can I contact your customer support?
You can reach our customer support team by visiting our "Contact Us" page on the website. You can send us a message through the provided form or find our email address and phone number for direct communication. We strive to respond to all inquiries within 24-48 hours.

9. Do you offer international shipping?
No, unfortunately we currently do not offer international shipping.

10. Can I track my order?
Yes, you can track your order once it has been shipped. We will provide you with a tracking number via email, and you can enter this number on the carrier's tracking page to get real-time updates on the status of your shipment.

We hope this FAQ section answers some of your questions.